The Administration Division consists of the Public Information Officer, Community Engagement, Professional Standards, Internal Affairs, Records, GCIC, IT, Dispatch, Training, Background and Recruiting, Property and Evidence, Quartermaster, Co-Responder Program, and Certification.
Captain Ortega is the Administration Division Commander. Captain Ortega joined the Lawrenceville Police Department in 2023 after spending over 14 years with the Sandy Springs Police Department and has more than 17 years of law enforcement experience. He currently holds the rank of Captain and is assigned as the Administration Division Commander where he oversees the Training Unit, Internal Affairs, Community Affairs, Recruitment, Records Unit, Certification Unit, Co-Responder Program, Public Information Officer, Dispatch, and IT. His past assignments have included Uniform Patrol, Field Training Officer (FTO), Criminal Investigations, Public Information Officer, Community Affairs, Crisis Negotiations Team, Computer Forensics, Criminal Intelligence, Street Crimes, and Honor Guard. His law enforcement career began in 2005 with the Armstrong Atlantic State University Police Department, where he spent four years. Captain Ortega also spent one year working with the Savannah-Chatham Metropolitan Police Department’s Criminal Intelligence Unit.
Additionally, Captain Ortega attended Georgia Southern University, earning a Bachelor of Arts in Political Science; a Master of Science with a concentration in Criminal Justice from Georgia’s Military College, the University of North Georgia. Captain Ortega also attended Northwestern University and successfully completed their vigorous School of Police Staff & Command program. Captain Ortega is passionate about helping officers reach their professional and career goals and believes in leading by example. Lastly, Captain Ortega is a board member of the Fraternal Order of Police, Lodge 82 in Forsyth County where he serves as Vice President.
Internal Affairs plays an important part in maintaining professional conduct within the Lawrenceville Police Department. Internal Affairs is responsible for investigating complaints against all sworn and civilian employees of the Department. Every complaint is investigated objectively and thoroughly. The integrity of the Lawrenceville Police Department is based on the integrity of each individual employee.
Captain Ortega is the Internal Affairs Commander. He can be reached via email e-mail
There are multiple ways to file a complaint or commendation on a Lawrenceville Police Officer. In person at the police department; if you see any Lawrenceville police department, you can initiate the complaint; by emailing Internal Affairs; or by filling out an online complaint form.
The Georgia Crime Information Center (GCIC) Unit is charged with the responsibility of ensuring the Lawrenceville Police Department meets and/or exceeds the requirements set forth by Georgia Law as they pertain to the Criminal Justice Information System (CJIS). This includes the responsibility of implementing the Terminal Operator Training Program as required by the GCIC and Georgia Law. The Unit has one Terminal Agency Coordinator (TAC) and several operators. The Unit falls under the Administration Division and reports to the Administration Manager.
The Lawrenceville Police Department has its own fully operational E911 Dispatch Center operating 24/7. Our Dispatch Center is staffed by 13 full-time Communications Officers and a manager who reports to the Administration Commander. As the true FIRST 1st responder, our Communications Officers answer emergency and non-emergency calls from the public, and provide self-help instructions on the phone, while dispatching police to help.
To call our dispatch center, you may call 440-670-5041. For emergencies, dial 911.
911 Center Leadership
Mr. Epifanio Rodriguez is the Communications Manager for our Dispatch Center. Mr. Rodriguez has been in public service for 21 years and holds a Bachelor's Degree in Business Management and Administration. He began his career with the Georgia Department of Juvenile Justice, serving as a juvenile correctional officer for one year. From there, he served Forsyth County for 13 years with the Forsyth County Sheriff's Office as a Uniform Patrol Deputy where he was a Field Training Officer. He also served as the department's Public Information Officer, Social Media Officer, and created and led their Hispanic Outreach program. He then was appointed as Athens-Clarke County Police Department's first Public Information Officer, building that unit from the floor up, and served as a member of the department’s leadership team for two years. He continued his public service career at White County 911 as a communication training officer, assisting with the training of new hires, continuous training for current employees, and helping to reimagine and restructure their training program. Prior to joining the Lawrenceville Police Department, Mr. Rodriguez served Forsyth County in the capacity of a Code Compliance III Officer, responsible for front-line supervision and training of new hires and ongoing officer training within the department.
email Epifanio Rodriguez or by Phone: 770-670- 5050
For the Training and Background & Recruitment Units, please visit the Training and Recruiting webpage for more information.