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The new Lawrenceville Utilities bill has an error in the “PAST DUE BALANCE” section of the bill. The “PAST DUE BALANCE” section shows that prior payments were not applied and that an account is subject to disconnect. THIS IS INCORRECT. Please disregard this section, if you made a payment.
The amount your account owes is the “Due by: MM/DD/YYYY” and it is accurate. These two sections are identified in the image below.
Lawrenceville Utilities is working with the software vendor to correct this issue. While this issue exists, Lawrenceville Utilities will NOT be conducting any disconnects; however, please pay the amount indicated in the orange box on the remit slip by the due date. Lawrenceville Utilities publishes its billing schedule on the main page of the utility website under the section highlighted “Billing Calendar.”
Please contact Customer Service if you have additional questions regarding your bill. 678.407.6675 or firstname.lastname@example.org