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To change the billing address on your account, you must go to the Utilities office at City Hall. For information, please contact Customer Service at 678.407.6675.
For access to past bills, please email us at firstname.lastname@example.org to request a copy of your bill. Be sure to include your name and account number on your request.
To set up automatic payments through the City of Lawrenceville, please visit the Utilities office at City Hall, or contact Customer Service 678.407.6675 to have a form mailed to you.
To change your service to another address, please email the application, identification, and a copy of the lease or proof of purchase. For information, please contact Customer Service 678.407.6675.
For more information on reserving the Gwinnett Historic Courthouse, visit the Gwinnett County Parks and Recreation website.
Please contact Planning and Development at 678-407-6583 to determine if you are within the City limits. If you are not within the City Limits, visit the Gwinnett County website for more information on business licenses.
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The Lawrenceville Police Department enforces parking on the street. For more information the Police can be contacted by calling 770-963-2443.
All City of Lawrenceville events are free to attend! However, there may be food trucks or snack vendors selling snacks, frozen treats and other food options.
Any items that are found after an event are held at City Hall for one year before they are discarded. Please call 678.407.6653 or email email@example.com if you have lost something during a City event.
We take the following payment options:
Payments may be made by phone, website payment portal, or mail or in-person at City Hall. View more information about payment options.
We offer same day service if all information is received by 12 p.m. If your application is received after 12 p.m., we offer after hours service turn on for an additional $45. Special circumstances could apply.
All of our rates are fixed with the exception of our Gas service, which is variable.
No, we do not offer budget billing at this time.
The $30 service charge covers the costs of setting up your account and dispatching a meter reader to record a beginning reading for billing purposes.
That fee is a one time service charge for establishing a new service account.
Accounts beginning with a 1 or 2 are in Cycle 1. Accounts beginning with a 3 or 4 are in Cycle 2. Accounts beginning with a 5 or 8 are in Cycle 3. Accounts beginning with a 6 or 7 are in Cycle 4. Please view the billing schedule (PDF).
A notification will be mailed to you notifying you of our intent to disconnect your service.
Call the after-hours phone number: 770-339-2410, but no calls are accepted after 7:30 PM. Please pay the account in full, either online or over the phone, prior to calling the after-hours line.
To have utility service provided by the City of Lawrenceville, please complete an account application and call City Hall at 678.407.6675 to schedule a connection date. To make sure that you have all of the necessary documentation, please review the Utility Account Set-up Information.
For information on transferring electric service, please contact Customer Service 678-407-6675 or visit the Utilities office at City Hall.
To disconnect electric service, you may call 679.407.6675 or visit the Customer Service office at: Lawrenceville City Hall 70 S Clayton Street Lawrenceville, GA 30046.
You may also email the disconnect paperwork to the Customer Service here. Required information: Last four (4) digits of social security number, service address, exact date to disconnect (Monday - Friday), mailing address and current phone number.
Accounts beginning with a 1 or 2 are in Cycle 1. Accounts beginning with a 3 or 4 are in Cycle 2. Accounts beginning with a 5 or 8 are in Cycle 3. Accounts beginning with a 6 or 7 are in Cycle 4. For more information refer to our Billing Dates (PDF).
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If you are within the Lawrenceville City Limits, you may come to City Hall to fill out paperwork and schedule a connection date. You may also email the application and required paperwork to customer service here. For more information, visit our Utility Account Setup Page.
Yes. Please call the After-Hours phone number 770-339-2410 for reconnection outside of normal business hours. No calls will be accepted after 7:30 p.m. If making payment by phone or online, please make the payment prior to calling the After-Hours line.
Yes. You can make a payment online. Please note there is a $45 after hours charge for reconnections after 4 p.m. Monday through Friday and on weekends. Contact the After-Hours phone number 770-339-2410 to schedule a reconnection time.
Yes. Please call toll free 1-844-878-2841 to access our automated phone payment system. Please note there is a $45 after hours charge for reconnections after 4 p.m. Monday through Friday and on weekends. Contact the After-Hours phone number 770-339-2410 to schedule a reconnection time.
No. Meter Services is not allowed to light a pilot light, nor can we instruct you on how to light it. Please contact our Gas Department at 770-963-3332 for assistance with lighting a pilot light.
If you are outside the City limits, visit the Gwinnett County Planning and Development Department at 678-518-6000.
If you are not the homeowner, a permit may only be issued to a state licensed General Contractor who has made application for a permit.
If you are requesting a C.O. from the Gwinnett County Fire Marshal for a commercial building please contact the Fire Marshal at 678-518-6000.
Yes. One of the primary responsibilities of the Pawn Unit is to locate stolen property having been pawned or sold in Lawrenceville. Contact us directly for assistance.
Lance Wrecker Service300 Maltbie StreetLawrenceville, GA 30046770-963-5816
Look up your service day by street name (PDF). Please note: Citizens are encouraged to check their zip code and address to confirm whether or not they live within the City limits, as those living in unincorporated areas are serviced by other means.
The City’s new schedule will maximize productivity and minimize cost by consolidating five days of weekly garbage pick-up into four days, providing our employees with a day dedicated to improving the upkeep of our streets, parks and public spaces commonly used by residents.
To fund the efforts that keep the Stormwater system fully operational, a Stormwater utility fee is collected from City of Lawrenceville property owners. This fee is used to replace old pipes, reduce pollution, monitor water quality, and maintain the Stormwater infrastructure. Much strategic planning and prioritization goes into decisions to allocate the funds received by the Stormwater utility. The funds exclusively support the continual upkeep of the system to protect and preserve our community.
Fees are assessed according to the impervious surface area or Stormwater “footprint” of each parcel, rather than property value. Each parcel will be billed for each equivalent resident unit (“ERU”). Equivalent residential unit means 3,000 square feet of impervious surface. Each ERU is billed at a rate of $5.00 per month. Residentially zoned property, excluding multi-family housing, is billed one (1) ERU (ex. $5.00 per month). For non-residentially zoned property, including multi-family housing, the number of ERUs to be billed is calculated by taking the square footage of the property and multiplying the square footage by Seventy-five percent (75%) and then dividing by 3,000 (ex. 5 acre parcel – 43,560 x 5 = 217,800; 217,800 x 75% = 163,350; 163,350 / 3000 = 54.45 ERUs; 54.45 x $5.00 = $272.25 per month).
Stormwater is any water that originates from precipitation, like rain or snowmelt. Stormwater can soak into soil or evaporate, but in urban areas, most Stormwater turns into runoff because of the large amounts of impervious surface, which water is unable to soak into. Federal laws regulating Stormwater runoff require Lawrenceville to reevaluate the way it manages the water that runs off impervious surfaces such as concrete, asphalt, or rooftops. Stormwater runoff creates flooding issues and carries pollutants directly to our streams and rivers, contaminating our local waterways.
The Lawrenceville Mayor and Council voted to create a Stormwater utility fee. The utility fee raises the revenues needed to fund Lawrenceville's Stormwater Management Program. This program brings us into compliance with federal regulations and safeguards our community through improved drainage and protection of local waterways. The Stormwater utility fee charges properties in Lawrenceville based on that property's contribution to the need for Stormwater management. The utility uses the amount of impervious surface, or surface that water is unable to soak into, on a property as the primary basis for the fee. This user-fee system represents a way to raise revenue for the program by charging those who directly contribute to its need. This method presents our community with an alternative to an across-the-board tax increase.
The Stormwater utility fee pays for the operations and maintenance costs of the Stormwater management program. Some of the services tied to the Stormwater program include:
The Stormwater utility is a user fee, much like the fee that you pay for your water utility or gas service. Users of these services are charged based on the demand they place on the system. The Stormwater that flows off your property places demand on a vast system of infrastructure which is costly to operate and maintain. Stormwater must be channeled through a system of pipes and other conveyances before it can be safely discharged into local rivers, lakes and streams.
All property owners in Lawrenceville pay the Stormwater utility fee. This includes residential homeowners, churches, nonprofit organizations, Georgia Gwinnett College (schools) and commercial property owners. Undeveloped land does not have any impervious surfaces, so it is not charged a Stormwater fee.
The Stormwater utility bill is structured to be paid by the property owner, who might not be the same person who receives the water bill. Property owners make decisions about how the Stormwater from their property is managed. Typically, the occupant receives the monthly water bill but it would be inappropriate for a tenant to receive the Stormwater utility fee as well.
On the date of a closure, the closing attorney generates a Property Transfer form (PT-61) that is filed with the deed for the change of ownership. The closing attorney has 90 days to file this paperwork. The state receives the paperwork and sends it out to the Stormwater utility, the Tax Assessor, and any other parties who subscribe to the forms. Once the Stormwater utility receives notification of the transfer, Billing Staff will close the account under the old owner's name and begin an account in the new owner's name. A prorated final bill (based on the closing date) will be mailed to the previous owner, and a prorated first bill will be mailed to the new owner with the next billing cycle.
There are approximately 1,500 municipalities across the country that have developed utilities to fund their Stormwater management programs. Including Lawrenceville, more than 60 communities in Georgia have user fees that fund Stormwater services. These communities include Gwinnett County, the City of Covington, the City of Decatur, DeKalb County, Athens-Clarke County, the City of Norcross, Barrow County, the City of Roswell, the City of Duluth, and the City of Smyrna.
Yes. It is difficult for water to soak into a packed gravel surface. Once gravel is compacted, from cars or heavy equipment, for example, surface water runs off of it much like a paved surface. The gravel may slow the flow of water from the area, but will only reduce the amount of runoff minimally, if at all. Many flat roofs are covered with gravel, but they still shed the rainwater that falls on them. In addition, if cars or heavy equipment are traveling on these gravel surfaces; runoff typically carries pollutants like metals or petroleum into our waterways.
Stormwater utility bills are based on the amount of impervious surface present on the property. If you believe the area of impervious surface has been calculated incorrectly, please contact the Stormwater Management Program at 678-407-6675 or email firstname.lastname@example.org.
Stormwater credits are given to properties with installed and properly maintained Stormwater systems that meet the requirements of the Lawrenceville Stormwater management ordinance and the Georgia Stormwater Management Manual. Stormwater ponds, wetlands, infiltration trenches, and other management systems reduce the velocity or rate of the runoff or clean up the pollutants found in Stormwater. When properly maintained and installed, these systems can qualify for a reduction in fee for the property they serve.
On the Stormwater utility web site there is a form for reporting problems. Complete the form and email it to email@example.com or call 678.407.6675 to report the problem. Be sure to give address and contact information. A work order will be created and someone from the Stormwater utility will contact you to assess the issues and advise you of any options available to you.
Please call the Stormwater at 678-407-6675 or email firstname.lastname@example.org to report illegal dumping or water quality concerns. We will investigate the issue and take the appropriate actions to remediate it.
Please call the Stormwater at 678-407-6675 or email email@example.com to report an issue with storm drains. We will investigate the issue and take the appropriate actions to remediate it.
Please see the attached FAQ sheet for more information (PDF).
If you have any utility service provided by the City of Lawrenceville, you may come to City Hall to complete an application and schedule a connection date. You may also email the needed information to Customer Service here. To make sure that you have all of the necessary documentation, please review the Utilities page.
To transfer utilities service, you must go to the Utilities office at City Hall. For information, please contact Customer Service 678-407-6675.
To disconnect utility service, you may call or come to the Customer Service office at
Lawrenceville City Hall
70 S Clayton Street
Lawrenceville, GA 30046
For information, please contact Customer Service at 678.407.6675.
No, there is not. For information, please contact Customer Service 678.407.6675.
Deposits are based on a review of your credit using Equifax. Deposits can range from $0.00 to $800.00.
After 24 consecutive months of on-time payments, your deposit will be applied to the account. When your account is closed, any deposit will be applied to the final bill and any credit will be refunded by check.
Homeowners must replace their cans. The City does not furnish them. To replace a recycling bin, contact Lathan's Home Sanitation 770-554-0455.
Dumpsters are available for purchase through the city. Please contact Ray Long at 770-277-7452 for more information.
All billing inquiries should be directed to City Hall at 678.407.6675.
To set up a new account, you may email the required paperwork to Customer Service here. For new construction where there has never been a water connection before, you will need to come to City Hall to fill our paperwork and establish a connection date. For more information, see our Utility Account Setup Page.
Please see the following
Yes, the clear well at Mahlon Burson Water Treatment Facility is controlled by a locked fence.