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To change the billing address on your account, you must go to the Utilities office at City Hall. For information, please contact Customer Service at 678.407.6655.
For access to past bills, please email us at [email protected] to request a copy of your bill. Be sure to include your name and account number on your request.
To set up automatic payments through the City of Lawrenceville, please visit the Utilities office at City Hall, or contact Customer Service 678.407.6655 to have a form mailed to you.
To change your service to another address, please email the application, identification, and a copy of the lease or proof of purchase. For information, please contact Customer Service 678.407.6655 (ext. 2908).
For more information on reserving the Gwinnett Historic Courthouse, visit the Gwinnett County Parks and Recreation website.
Please contact Planning and Development at 678-407-6583 to determine if you are within the City limits. If you are not within the City Limits, visit the Gwinnett County website for more information on business licenses.
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The Lawrenceville Police Department enforces parking on the street. For more information the Police can be contacted by calling 770-963-2443.
All City of Lawrenceville events are free to attend! However, there may be food trucks or snack vendors selling snacks, frozen treats and other food options.
Any items that are found after an event are held at City Hall for one year before they are discarded. Please call 678.407.6653 or email [email protected] if you have lost something during a City event.
We take the following payment options:
Payments may be made by phone, website payment portal, or mail or in-person at City Hall. View more information about payment options.
We offer same day service if all information is received by 12 p.m. If your application is received after 12 p.m., we offer after hours service turn on for an additional $45. Special circumstances could apply.
All of our rates are fixed with the exception of our Gas service, which is variable.
No, we do not offer budget billing at this time.
The $30 service charge covers the costs of setting up your account and dispatching a meter reader to record a beginning reading for billing purposes.
That fee is a one time service charge for establishing a new service account.
Accounts beginning with a 1 or 2 are in Cycle 1. Accounts beginning with a 3 or 4 are in Cycle 2. Accounts beginning with a 5 or 8 are in Cycle 3. Accounts beginning with a 6 or 7 are in Cycle 4. Please view the billing schedule (PDF).
A notification will be mailed to you notifying you of our intent to disconnect your service.
Call the after-hours phone number: 770-339-2410, but no calls are accepted after 7:30 PM. Please pay the account in full, either online or over the phone, prior to calling the after-hours line.
For more information refer to our Billing Dates 2017 (PDF).
Yes. Please call the After-Hours phone number 770-339-2410 for reconnection outside of normal business hours. No calls will be accepted after 7:30 p.m. If making payment by phone or online, please make the payment prior to calling the After-Hours line.
Yes. You can make a payment online. Please note there is a $45 after hours charge for reconnections after 4 p.m. Monday through Friday and on weekends. Contact the After-Hours phone number 770-339-2410 to schedule a reconnection time.
Yes. Please call toll free 1-844-878-2841 to access our automated phone payment system. Please note there is a $45 after hours charge for reconnections after 4 p.m. Monday through Friday and on weekends. Contact the After-Hours phone number 770-339-2410 to schedule a reconnection time.
No. Meter Services is not allowed to light a pilot light, nor can we instruct you on how to light it. Please contact our Gas Department at 770-963-3332 for assistance with lighting a pilot light.
If you are outside the City limits, visit the Gwinnett County Planning and Development Department at 678-518-6000.
If you are not the homeowner, a permit may only be issued to a state licensed General Contractor who has made application for a permit.
If you are requesting a C.O. from the Gwinnett County Fire Marshal for a commercial building please contact the Fire Marshal at 678-518-6000.
Yes. One of the primary responsibilities of the Pawn Unit is to locate stolen property having been pawned or sold in Lawrenceville. Contact us directly for assistance.
Lance Wrecker Service300 Maltbie StreetLawrenceville, GA 30046770-963-5816
Look up your service day by street name (PDF). Please note: Citizens are encouraged to check their zip code and address to confirm whether or not they live within the City limits, as those living in unincorporated areas are serviced by other means.
The City’s new schedule will maximize productivity and minimize cost by consolidating five days of weekly garbage pick-up into four days, providing our employees with a day dedicated to improving the upkeep of our streets, parks and public spaces commonly used by residents.
Please see the attached FAQ sheet for more information (PDF).
If you have any utility service provided by the City of Lawrenceville, you must come to City Hall to complete an application and schedule a connection date. To make sure that you have all of the necessary documentation, please review the Utilities page.
Deposits are based on a review of your credit using Equifax. Deposits can range from $0.00 to $800.00.
After 24 consecutive months of on-time payments, your deposit will be applied to the account. When your account is closed, any deposit will be applied to the final bill and any credit will be refunded by check.
Please see the following