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The City does not waive any fees for residential customers. Business customers are allowed a waiver of late fees once every twelve months.
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Accounts beginning with a 1 or 2 are in Cycle 1. Accounts beginning with a 3 or 4 are in Cycle 2. Accounts beginning with a 5 or 8 are in Cycle 3. Accounts beginning with a 6 or 7 are in Cycle 4. For more information refer to our Billing Dates (PDF).
A notification will be mailed to you notifying you of our intent to disconnect your service.
No, the City does not grant extensions or make payment arrangements.
By mail, online, by phone, or in person at City Hall.
No. The paperwork must be returned to City Hall with a voided check. Once all required documentation is submitted, it will take two (2) billing cycles for the automatic bank draft to take effect. View the