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To change the billing address on your account, you must go to the Utilities office at City Hall. For information, please contact Customer Service at 678.407.6675.
For access to past bills, please email us at email@example.com to request a copy of your bill. Be sure to include your name and account number on your request.
To set up automatic payments through the City of Lawrenceville, please visit the Utilities office at City Hall, or contact Customer Service 678.407.6675 to have a form mailed to you.
To change your service to another address, please email the application, identification, and a copy of the lease or proof of purchase. For information, please contact Customer Service 678.407.6675.
For more information on reserving the Gwinnett Historic Courthouse, visit the Gwinnett County Parks and Recreation website.
Please contact Planning and Development at 678-407-6583 to determine if you are within the City limits. If you are not within the City Limits, visit the Gwinnett County website for more information on business licenses.
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The Lawrenceville Police Department enforces parking on the street. For more information the Police can be contacted by calling 770-963-2443.
All City of Lawrenceville events are free to attend! However, there may be food trucks or snack vendors selling snacks, frozen treats and other food options.
Any items that are found after an event are held at City Hall for one year before they are discarded. Please call 678.407.6653 or email firstname.lastname@example.org if you have lost something during a City event.
We take the following payment options:
Payments may be made by phone, website payment portal, or mail or in-person at City Hall. View more information about payment options.
We offer same day service if all information is received by 12 p.m. If your application is received after 12 p.m., we offer after hours service turn on for an additional $45. Special circumstances could apply.
All of our rates are fixed with the exception of our Gas service, which is variable.
No, we do not offer budget billing at this time.
The $30 service charge covers the costs of setting up your account and dispatching a meter reader to record a beginning reading for billing purposes.
That fee is a one time service charge for establishing a new service account.
Accounts beginning with a 1 or 2 are in Cycle 1. Accounts beginning with a 3 or 4 are in Cycle 2. Accounts beginning with a 5 or 8 are in Cycle 3. Accounts beginning with a 6 or 7 are in Cycle 4. Please view the billing schedule (PDF).
A notification will be mailed to you notifying you of our intent to disconnect your service.
Call the after-hours phone number: 770-339-2410, but no calls are accepted after 7:30 PM. Please pay the account in full, either online or over the phone, prior to calling the after-hours line.
To have utility service provided by the City of Lawrenceville, please complete an account application and call City Hall at 678.407.6675 to schedule a connection date. To make sure that you have all of the necessary documentation, please review the Utility Account Set-up Information.
For information on transferring electric service, please contact Customer Service 678-407-6675 or visit the Utilities office at City Hall.
To disconnect electric service, you may call 679.407.6675 or visit the Customer Service office at: Lawrenceville City Hall 70 S Clayton Street Lawrenceville, GA 30046.
You may also email the disconnect paperwork to the Customer Service here. Required information: Last four (4) digits of social security number, service address, exact date to disconnect (Monday - Friday), mailing address and current phone number.
Accounts beginning with a 1 or 2 are in Cycle 1. Accounts beginning with a 3 or 4 are in Cycle 2. Accounts beginning with a 5 or 8 are in Cycle 3. Accounts beginning with a 6 or 7 are in Cycle 4. For more information refer to our Billing Dates (PDF).
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If you are within the Lawrenceville City Limits, you may come to City Hall to fill out paperwork and schedule a connection date. You may also email the application and required paperwork to customer service here. For more information, visit our Utility Account Setup Page.
Yes. Please call the After-Hours phone number 770-339-2410 for reconnection outside of normal business hours. No calls will be accepted after 7:30 p.m. If making payment by phone or online, please make the payment prior to calling the After-Hours line.
Yes. You can make a payment online. Please note there is a $45 after hours charge for reconnections after 4 p.m. Monday through Friday and on weekends. Contact the After-Hours phone number 770-339-2410 to schedule a reconnection time.
Yes. Please call toll free 1-844-878-2841 to access our automated phone payment system. Please note there is a $45 after hours charge for reconnections after 4 p.m. Monday through Friday and on weekends. Contact the After-Hours phone number 770-339-2410 to schedule a reconnection time.
No. Meter Services is not allowed to light a pilot light, nor can we instruct you on how to light it. Please contact our Gas Department at 770-963-3332 for assistance with lighting a pilot light.
If you are outside the City limits, visit the Gwinnett County Planning and Development Department at 678-518-6000.
If you are not the homeowner, a permit may only be issued to a state licensed General Contractor who has made application for a permit.
If you are requesting a C.O. from the Gwinnett County Fire Marshal for a commercial building please contact the Fire Marshal at 678-518-6000.
Yes. One of the primary responsibilities of the Pawn Unit is to locate stolen property having been pawned or sold in Lawrenceville. Contact us directly for assistance.
Lance Wrecker Service300 Maltbie StreetLawrenceville, GA 30046770-963-5816
Look up your service day by street name (PDF). Please note: Citizens are encouraged to check their zip code and address to confirm whether or not they live within the City limits, as those living in unincorporated areas are serviced by other means.
The City’s new schedule will maximize productivity and minimize cost by consolidating five days of weekly garbage pick-up into four days, providing our employees with a day dedicated to improving the upkeep of our streets, parks and public spaces commonly used by residents.
Please see the attached FAQ sheet for more information (PDF).
If you have any utility service provided by the City of Lawrenceville, you may come to City Hall to complete an application and schedule a connection date. You may also email the needed information to Customer Service here. To make sure that you have all of the necessary documentation, please review the Utilities page.
To transfer utilities service, you must go to the Utilities office at City Hall. For information, please contact Customer Service 678-407-6675.
To disconnect utility service, you may call or come to the Customer Service office at
Lawrenceville City Hall
70 S Clayton Street
Lawrenceville, GA 30046
For information, please contact Customer Service at 678.407.6675.
No, there is not. For information, please contact Customer Service 678.407.6675.
Deposits are based on a review of your credit using Equifax. Deposits can range from $0.00 to $800.00.
After 24 consecutive months of on-time payments, your deposit will be applied to the account. When your account is closed, any deposit will be applied to the final bill and any credit will be refunded by check.
Homeowners must replace their cans. The City does not furnish them. To replace a recycling bin, contact Lathan's Home Sanitation 770-554-0455.
Dumpsters are available for purchase through the city. Please contact Ray Long at 770-277-7452 for more information.
All billing inquiries should be directed to City Hall at 678.407.6675.
To set up a new account, you may email the required paperwork to Customer Service here. For new construction where there has never been a water connection before, you will need to come to City Hall to fill our paperwork and establish a connection date. For more information, see our Utility Account Setup Page.
Please see the following